Terms of Use

Last Updated: August 8, 2025

Welcome to VirtaPro. By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Use. Please read these terms carefully before using our site.

Acceptance of Terms

By using VirtaPro’s website, services, or products, you acknowledge that you have read, understood, and agree to these Terms of Use, along with our Privacy Policy. If you do not agree, please discontinue use of our services immediately.

Services Provided

VirtaPro offers virtual assistant and outsourcing solutions, including but not limited to telemarketing, customer service, lead generation, appointment setting, and administrative support. We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.

Eligibility

To use our services, you must:

  • Be at least 18 years of age.

  • Provide accurate, current, and complete information during registration or engagement.

  • Agree to use our services only for lawful purposes and in compliance with applicable laws.

Client Responsibilities

Clients are responsible for:

  • Providing clear instructions, guidelines, and necessary tools for assigned tasks.

  • Ensuring that their use of our services does not violate any local, state, or international laws.

  • Maintaining confidentiality of any login or account information provided.

Payment Terms

Clients are responsible for:

  • All payments for services must be made in accordance with agreed pricing and billing terms.

  • Late or failed payments may result in suspension or termination of services.

  • Fees paid are generally non-refundable unless otherwise agreed upon in writing.

Confidentiality

VirtaPro values and respects confidentiality. Both parties agree not to disclose, share, or misuse confidential information obtained during the course of business, except as required by law.

Intellectual Property

All website content, branding, materials, and service processes remain the property of VirtaPro and are protected by applicable intellectual property laws. Unauthorized use, reproduction, or distribution is strictly prohibited.

Limitation of Liability

VirtaPro is not liable for:

  • Any indirect, incidental, or consequential damages arising from use of our services.

  • Loss of profits, data, or business opportunities resulting from delays, interruptions, or third-party issues.

Termination

VirtaPro reserves the right to terminate or suspend services at its sole discretion if a client or user violates these Terms of Use or engages in conduct harmful to our business or reputation.

Changes to Terms

We may update or revise these Terms of Use at any time. Continued use of our website and services after such changes constitutes acceptance of the updated terms.

Governing Law

These Terms of Use are governed by and construed in accordance with the laws of [Insert Country/State]. Any disputes shall be resolved in the courts located within that jurisdiction.

Fast Turnaround Time

With years of experience in the Business Process Outsourcing industry in the Philippines, we can provide you with highly specialized virtual assistants with ample work experience in their fields of expertise.

Bespoke Solutions

We don’t simply assign virtual assistants to you to just accomplish our deliverables. Our process often starts with understanding your business goals. That’s when we start sourcing the right people to fit your requirements.

Integrity and Passion

We value integrity in both our business dealings and our human resource management. We treat our clients as partners; Our employees as family.

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