For Our Valued Clients

At VirtaPro, we follow a rigorous hiring process to ensure we connect you only with the most skilled and qualified professionals.

Our talent pool is carefully screened for:

Exceptional English communication skills
Proven expertise in Sales, Administrative, and Customer Service functions
College-level education or higher
Relevant experience in the BPO industry

Beyond qualifications, our agents undergo specialized training in sales negotiation and customer service excellence to ensure they can represent your business at the highest standard.

Telemarketing Services

Telemarketing
Telesales
Customer Service
Technical Support

Virtual Assistance Services

Real Estate VA
Administrative Support
Data Entry/Research
Multimedia and Design

Our Commitment After You Hire

When you bring on board one or more of our agents or VAs, you receive more than just skilled professionals—you gain a full support structure:

Account Manager – Your primary point of contact, ensuring you receive personalized service and prompt attention as a valued client.
Team Leader – Oversees your agents or VAs, providing coaching, quality monitoring, and performance tracking to ensure excellence at every step.
Quality Assurance Coach – Ensures your agents or VAs consistently meet the highest standards by monitoring performance, providing feedback, and implementing process improvements for optimal results.

At VirtaPro, every layer of our management team is dedicated to maximizing your return on investment and ensuring your business objectives are met with precision.

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STILL NOT SURE?

Frequently Asked Questions

Here’s everything you need to know about how VirtaPro can support and grow your business.

What services does VirtaPro offer?

VirtaPro provides a wide range of outsourcing and virtual assistant solutions, including BPO support, telemarketing, lead generation, appointment setting, customer service, and administrative assistance. We tailor our services to meet your specific business needs, whether you require full-time, part-time, or project-based support.

How do I know your virtual assistants are qualified?

All VirtaPro virtual assistants undergo a rigorous selection process, including skills testing, background checks, and specialized training. Many of our team members have college-level education and industry experience in sales, customer service, and business operations, ensuring they deliver exceptional results from day one.

Can VirtaPro work with businesses in different time zones?

Yes! Our team supports clients worldwide and can operate in your preferred time zone. We adapt to your schedule to ensure smooth communication, real-time updates, and seamless workflow integration.

How quickly can I get started?

Getting started is simple. Once we understand your needs through an initial consultation, we match you with the right virtual assistant or team. In most cases, onboarding can be completed within 3–5 business days, so you can start seeing results right away.

Fast Turnaround Time

With years of experience in the Business Process Outsourcing industry in the Philippines, we can provide you with highly specialized virtual assistants with ample work experience in their fields of expertise.

Bespoke Solutions

We don’t simply assign virtual assistants to you to just accomplish our deliverables. Our process often starts with understanding your business goals. That’s when we start sourcing the right people to fit your requirements.